Integrating your form with Less Annoying CRM

By integrating your form with Less Annoying CRM, you can send any submissions you receive straight to Less Annoying CRM as a Contact.

This article will explain how to integrate your form with Less Annoying CRM.

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On step 3 ('Sync') of the form wizard when editing or creating a form, choose Less Annoying CRM from the list of available integrations.

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A button will appear telling you to add a Less Annoying CRM account. Click it and a form will appear. (If you have already added an account, a drop down menu will appear asking you to choose which Less Annoying CRM account you would like to use.)

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The form has a couple of fields:

  • Name - This is just for your reference so you can separate one account from another.
  • API Key - Your Less Annoying CRM API key. To find your API Key, follow these instructions.
  • Usercode - Your Less Annoying CRM Usercode. To find your Usercode, follow these instructions.

Once you are ready, click 'Go'. A new set of options will appear:

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These options are:

  • Which Less Annoying CRM Account? - A dropdown menu allowing you to choose which Less Annoying CRM account you would like to use (if you have more than one).
  • Background Info - This is what will populate into Less Annoying CRM as the background info for each submission. For example, you might use the name of the form so that in Less Annoying CRM you know which Contacts came from which form.

If you change any of these values they will automatically save.

Beneath these options you will find the field mappings:

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On the left is the field as it is in CreateForm, in the dropdown menu is the field you want to link to in Less Annoying CRM. CreateForm will try to map certain fields automatically, but you will need to check that these are correct.

If you wish to map one of your fields to a Custom Field you have created in Less Annoying CRM, click the 'Add' button next to the field you wish to map. A form will appear:

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Give the field the same name as your custom field in Less Annoying CRM, then click 'Add'. Do this for each custom field you wish to map.

That's it! Your form is now integrated with Less Annoying CRM. Because each form and each Less Annoying CRM account is different, we highly recommend that you test the integration by filling out your own form several times to ensure all the data goes to the place you want it.